Limited Warranty

Warmoth Guitar Products, Inc. warrants its necks and bodies to be free from defects in materials and workmanship under normal use and service for the periods listed below:


2 Year Warranty coverage:

  • Necks hard finished by Warmoth.
  • Roasted Maple necks.
  • Exotic* wood necks.
  • Guitar & Bass Bodies.

1 Year Warranty coverage:

  • Necks that are hard finished competently by customers within 30 days of receiving product.

* Exotic neck woods include, Ebony, Bocote, Bloodwood, Rosewood, Padouk, Wenge, Ziricote, Canary, Purpleheart, Bubinga, Goncalo Alves, Pau Ferro, and Imbuia.

The obligation of this warranty shall be limited to repairing or replacing any part which we agree is defective. Warmoth may not be held responsible for any return shipping costs to us. Though we will pay standard shipping costs from us to you. Under no circumstances will Warmoth be held responsible for Customs, Duties, VAT or any other taxes or fees. All returns must be accompanied by a copy of your receipt and return authorization number and must be shipped postage prepaid to:

Warmoth Guitar Products, Inc.
10013 160th St E
Puyallup, WA 98375
Phone: 253-845-0403
Fax: 253-848-2415
Email: sales@warmoth.com

This warranty is in lieu of all other express warranties, obligations or liabilities. ANY IMPLIED WARRANTIES, OBLIGATIONS OR LIABILITIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY, SHALL BE LIMITED IN DURATION TO THE ONE YEAR OR THE TWO YEAR DURATION OF THIS WRITTEN LIMITED WARRANTY. ANY ACTION FOR BREACH OF ANY WARRANTY OF MERCHANTABILITY MUST BE BROUGHT WITHIN A PERIOD OF 12 MONTHS FROM THE DATE OF PURCHASE FOR THE ONE YEAR WARRANTY AND WITHIN A PERIOD OF 24 MONTHS FROM THE DATE OF PURCHASE FOR THE TWO YEAR WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. No agent, representative, dealer or employee of the Company has the authority to increase or alter the obligations of this warranty.

This warranty shall not apply to any product which is found to have been modified, repaired or altered in any way without express written consent from Warmoth. Warranty coverage is available to original purchasers only and is not transferable.

In no case shall Warmoth be liable for any consequential damages for breach of this or any other warranty, expressed or implied, whatsoever. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Bodies:

Our bodies are warranted to be free of defective materials and workmanship for a period of two years from the date of purchase. We craft our bodies from the finest materials and made to be compatible with Fender guitars. Warmoth Guitar Products, Inc. may not be held liable for any work done on merchandise later found to be defective, nor may modified parts be accepted for refund or exchange.

Please read through the following tips to help avoid any unnecessary heartache:

To ensure your complete satisfaction, we urge you to take time to check each feature of your new body to verify that it is suitable to your application. Until you are completely satisfied that this body will meet all your requirements, do not drill, rout, paint or modify it in any way.

Check the scale length. Place the neck in the body and position the bridge over its mounting holes. Measure from the nut to the 12th fret and double this length. The resulting figure should equal the length from the nut to the center of the bridge saddle throw. If there is a discrepancy here, call us now or consult your luthier.

Check the neck alignment. Will the strings be equally centered on the neck? This is done either with a string down the middle of the neck, or by using a straight edge down the sides of the neck. Because all necks don't have the same heel dimensions, some adjustments may be necessary.

When checking the fit between the body and the neck, please remember to allow for the thickness of the finish on both the body and the neck. Very tight fits are not necessary and will probably chip the finish. Be aware that the neck heels and the neck pockets are tapered. DO NOT slide the neck in from the end of the neck pocket. Instead, slide the neck in down from the top.

Check that the bridge holes in the body match the bridge you intend to use.

We'd like to offer a word of caution about wet sanding:

DON'T DO IT!

Only after there are several coats of hard finish on the body should you even consider wet sanding. Water will swell the wood and create all kinds of other problems. Be careful not to get water in the body holes and cavities. The end grain here is not well sealed and the glue lines will open very easily if they absorb water. We do not wet sand nor do we recommend this process.

Necks:

Our necks are warranted to be free of defective materials and workmanship for up to two years from the date of purchase. Necks that require a hard finish, and that are finished by the purchaser will be covered for one year providing the application and type of finish used is deemed satisfactory by Warmoth Guitar Products, Inc. The warranty will be void if the neck does not get a hard shell finish in 30 days of delivery. We do not consider oil finishes or poorly applied wipe-on finishes adequate protection. Necks with shafts of Rosewood, Ebony, Pau Ferro, Bocote, Ziricote, Bubinga, Purpleheart, Padouk, Goncalo Alves, Satine, Roasted Maple or Wenge do not require a hard finish.

Warmoth Guitar Products, Inc. may not be held liable for any work done on merchandise later found to be defective, nor may modified parts be accepted for refund or exchange. Warmoth necks are carefully crafted from the finest materials. If treated properly, they should last for many years of playing enjoyment.

Please read through the following tips to help avoid any unnecessary heartache:

Before you drill, file, paint or otherwise modify your new Warmoth neck, please inspect it for any flaws or discrepancies. Be absolutely sure that your neck is correct for your application. Check it all out, before you proceed.

  1. Is the fret size as ordered?
  2. Is the nut width as ordered?
  3. Is the back contour as ordered?
  4. Does the scale length match your old neck?

When checking the fit between the body and the neck, please remember to allow for the thickness of the finish on both the body and the neck. Very tight fits are not necessary and will probably chip the finish. Be aware that the neck heels and the neck pockets are tapered. DO NOT slide the neck in from the end of the neck pocket. Instead, slide the neck in down from the top.

For low action, new necks will usually require the fret leveling or dressing operation. This is not normally done until after finishing is completed. We suggest that this be done by a knowledgeable guitar tech/luthier.

Warmoth necks are intentionally milled with an under bow (string relief) which is apparent when the truss rod is slack. Tightening the truss rod will straighten the neck and can even pull it backwards if it is too tight. DO NOT leave the truss rod tensioned when the neck is unstrung as this may cause a permanently back bowed neck.

To adjust the truss rod, turn it clockwise to tighten or straighten, and counterclockwise to loosen or create more bow. If the adjustment seems overly hard, check the adjusting nut by removing and examining it for lubrication. Paraffin or grease should be apparent on the threads. If not, then lubricate the threads lightly.

Eyeballing the fret plane is a difficult, if not, impossible task. The compound radius finger board creates an illusion of a twist. To be properly examined, a straight-edge is necessary. This is best left to knowledgeable guitar technicians.

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