Your satisfaction and repeat business are our primary goals.
If you are not completely satisfied with your Warmoth purchase you may return it for a period of 10 days for a full refund, with the exception of books, custom work, and freight. Custom work is defined as those extra-charge services which make your body or neck especially unique and difficult to resell.
Custom work includes, but is not limited to:
- On Bodies - Contoured Heel; Extra Charge Custom Pickup, Bridge or Control Routs; Custom Accent Line; Custom Finishes; Unique Choice Tops
- On Necks - Custom Neck Contours; Nut Preparations (LSR, Floyd, Installed Nuts); 24 Fret Extensions; Stainless Steel Frets; Custom Finishes; Unique Choice Fingerboards
When you receive your Warmoth order inspect it and verify its acceptability and compatibility before doing any drilling, sanding, painting, removing the protective film from pickguards or other modifications. Modifying your items voids the 10 Day Satisfaction Guarantee. To be eligible for return all items must be in 'like-new' condition. Items which show wear will not be eligible for a return.
If you have difficulty with your Warmoth order please see our Returns page.